KYC Verification Guide
Complete your identity verification quickly and securely
Why Do We Need KYC?
KYC (Know Your Customer) verification helps us ensure a secure rental environment for all users. It protects both renters and our business from fraud and unauthorized transactions.
Your documents are encrypted and stored securely. We never share your personal information with third parties.
Accepted Documents
1. Passport
Valid passport from any European country
- ✓Must be valid (not expired)
- ✓Photo must be clear and readable
- ✓All corners visible in photo
2. Egyptian Visa
Valid entry visa to Egypt
- ✓Must be current and valid
- ✓Clear photo showing all details
3. European Company ID
Official company identification card
- ✓Must show company name and your name
- ✓Valid and not expired
- ✓Photo or scan clearly visible
Verification Process
1
Upload Your Document
Take a clear photo or scan of your chosen document and upload it through your dashboard
2
We Review It
Our team manually reviews your document within 24 business hours
3
Get Verified
You'll receive an email notification once approved. You can then place orders immediately
Tips for Fast Approval
- ⚠Use good lighting when taking photos
- ⚠Ensure all text is readable and not blurry
- ⚠Include all four corners of the document
- ⚠Avoid glare or shadows on the document
- ⚠File size under 10MB (JPEG or PNG format)
Common Rejection Reasons
- ✗Blurry or low-quality images
- ✗Expired documents
- ✗Partial document (corners cut off)
- ✗Wrong document type uploaded
- ✗Document not in supported language
If your document is rejected, you'll receive an email with specific reasons and can resubmit.