Find answers to common questions about renting tools with Euro-Tools
1. Create an account and complete KYC verification
2. Browse our catalog and add tools to cart
3. Select rental dates and delivery location
4. Complete payment (rental fee + insurance deposit)
5. We deliver to your location in Egypt
KYC (Know Your Customer) is a security measure to verify your identity. You'll need to upload one of: Passport, Egyptian Visa, or European Company ID. Verification usually takes 24 hours.
We hold a refundable deposit (20-40% of rental price) to protect against damage or loss. When you return the tool in good condition, our representative inspects it and processes your full refund within 24-48 hours.
We deliver to hotels, manufacturing plants, and any location across Egypt. Same-day delivery is available in Cairo metro area. Other cities may take 1-2 days depending on location.
Submit a custom tool request! Tell us what you need, and we'll source it from trusted suppliers within 24-48 hours. You'll receive a custom quote before we proceed.
We accept international credit cards (Visa, Mastercard) and Egyptian local payment methods (Vodafone Cash, bank cards). All prices are in USD.
Yes! Contact us via WhatsApp or email before your rental end date. We'll check availability and process the extension with adjusted pricing.
Minor wear and tear is expected and won't affect your deposit. For repairable damage, repair costs are deducted from your deposit. For total loss or theft, full replacement cost applies.
Our representative will collect the tool from your location at the agreed return date. They'll inspect the condition and confirm the return. Your deposit refund is processed automatically within 24-48 hours.
Our support team is here to help you with any questions or concerns.
Contact Support